Effective Date: 01 January 2025
1. Data We Collect
2. How We Use Your Data
3. Legal Basis for Processing
4. Data Sharing
5. Data Retention
6. Your Rights
7. Data Security
8. Cookies & Tacking Technologies
9. Third Party Links
10. Children’s Privacy
11. Changes to This Policy
12. Contact us
Introduction
Pedal and Treadle (“we,” “our,” or “us”) are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us.
1. Data We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Billing details for purchases and class registrations.
- Account Information: If you create an account, we may collect login credentials.
- Demographic Information: Age, preferences, and interests, if provided.
- Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
2. How We Use Your Data
We use your data for the following purposes:
- To process your orders, payments, and class registrations.
- To communicate with you regarding your purchases, bookings, or enquiries.
- To personalise and improve your experience on our website.
- To send you marketing communications, with your consent.
- To comply with legal obligations or resolve disputes.
3. Legal Basis for Processing
We process your data based on the following lawful grounds:
- Contractual Necessity: To fulfil a contract with you, such as delivering products or providing services.
- Legitimate Interests: To improve our services, communicate with you, and protect our business.
- Consent: When you opt-in to receive marketing communications.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Sharing
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third parties that assist with payment processing, delivery services such as drop shipping orders from a printer, or IT support.
- Legal Authorities: If required by law, to prevent fraud, or to protect our rights.
All third parties are required to handle your data securely and in accordance with applicable laws.
5. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymised.
6. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data, where applicable.
- Restriction: Limit the processing of your data in certain circumstances.
- Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
8.1 What we use cookies for
- To make sure the website runs smoothly
- To remember things like your login or booking details (if you use our class system)
- To understand which pages people visit, so we can improve the site
8.2 Third-party cookies
- We may use trusted services like Google Analytics or Amelia (our booking system), which also use cookies. These help us see general trends (like how many people visited a page), but not individual identities.
8.3 Your choices.
- Our website uses cookies to enhance your experience and analyse usage. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal information.
10. Children’s Privacy
We do not knowingly collect data from children under 16 without parental consent. If we become aware of such data, it will be promptly deleted.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Business Name: Pedal & Treadle
- Email: info@PedalAndTreadle.co.uk
Pedal & Treadle 